State Farm® Insurance Agent Aubrey Montgomery
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nora
November 7, 2024
5
out of
5
rating by Nora
"I’m grateful to have found Claire at Aubrey Montgomery! She walked through everything in great detail, helping me gain a better understanding of what I was opting in and out of. I’d never sought insurance on my own before and it was incredibly helpful to have her with me every step of the way! Thank you for making this such an easy process for me and for helping me feel more empowered in my decisions!"
We responded:
"Nora, we are so thankful you took the time out of your busy day to share your experience with Claire. Our core principles of Advocacy, Integrity, Inclusivity and Empowerment drive our interactions whether we are talking to you about your car insurance, homeowners' insurance, life insurance or other offerings we have. We are so happy to hear we delivered on those values for you and you appreciated them! Looking forward to helping you for many years to come! "
Bradley Gebhart
November 1, 2024
5
out of
5
rating by Bradley Gebhart
"Aubrey Montgomery, the fearless leader, and her team are excellent insurance agents. I went from a decent State Farm agent and moved to a fantastic State Farm agent. (You too can switch internally from agent to agent. Who knew until i learned) Aubrey lead me question by question, at my behest, so i could understand every nuance of the insurance i was signing up for and needed. She knows the business through and through...giving me suggestions... some of which i said "YES, I NEED THAT" and others where I said..."no, not yet". At least I had options and did not feel pressured to choose one way or another. My decision, my policy...but with a professional, well versed and friendly guide along the way. My Team is Aubrey Montgomery State Farm agent. I recommend you make the switch too."
We responded:
"Thank you Brad for sharing your positive, engaging and meaningful experience with our agency. It’s important to us that every customer feels confident in what coverages they have and how their policy works when they need it, no matter if it is car insurance, homeowners insurance or even life or disability insurance. We are happy you are happy and look forward to taking care of you for many years to come! "
L Bires
October 18, 2024
5
out of
5
rating by L Bires
"Very helpful and just really nice people. Could not ask for a better experience."
We responded:
"We are so thrilled to hear you had a great experience with us! We love reading these kinds of reviews. It was such a pleasure seeing you today! "
Ashley Zink
October 14, 2024
5
out of
5
rating by Ashley Zink
"This office always goes above and beyond! When my husband got a flat tire and was waiting for over 3 hours on a tow truck I called the office and Jessica called tow truck companies right away till she found one that could get him. This was done within 30 min of me calling! Top notch service! The woman at this office truly care and are the BEST at their jobs!!"
We responded:
"Wow, above and beyond.... You have made our day Ashley! We know when you are in need of help, the moments it takes to get the issue resolved matter. We are so happy to be here to help when you needed it and happy to continue helping you with your car insurance needs for many more years to come! Thank you for taking time out of your busy and stressful day to share your experience. "
Dave Hanson
October 11, 2024
5
out of
5
rating by Dave Hanson
"Aubrey and Brianne have taken great care of my insurance needs. I’ve had some recent claims and they were very helpful and responsive. I high recommend them!"
We responded:
"Insurance claims are a critical part of what we are here for. No one is hoping to have a claim, and we understand the feeling. We are so happy to have the opportunity to take care of you through the claim process as a helpful resource Dave. Thank you for sharing your experience with us! It brings a smile to our faces to know we are doing a great job. "
Ramona Lunger
August 21, 2024
5
out of
5
rating by Ramona Lunger
"I have been with State Farm since 2008. I was assigned to Montgomery State Farm when my agent retired and I moved to the Lititz area! I have been very lucky to have both of my agents be amazing! I never wait for my claims to be processed. When I call, I am treated respectfully by Aubrey’s professional staff! I can’t see myself switching to another company any time soon. My daughter and son-in-law, and my boyfriend have also made the switch!! I highly recommend Aubrey Mongomery State Farm Agency!"
We responded:
"Ramona it is always a bit scary when your agent retires and you have to start a whole new relationship. It makes us so happy to hear we have delivered on our values of integrity, advocacy, inclusivity and empowerment. It has been such a joy getting to know you and the rest of the family! Thank you for taking time out of your busy day to share your experience with our office! "
No More
August 20, 2024
5
out of
5
rating by No More
"I just wanted you to know that Jessica went way out of her way to make sure I was taken care of. She does her job n others very well"
We responded:
"Thank you so much for your glowing 5 star review of Jessica’s great work! We love having Jessica on our team just as much as you do! We appreciate you taking time to share your thoughts with us. "
M “Chelle” M
July 25, 2024
5
out of
5
rating by M “Chelle” M
"I recently had a car crash. From the moment I called my State Farm representative Claire to report the crash Claire first asked if everyone was ok. Claire then gave me instructions on what to do next. I was so impressed with the service from Aubrey's team. Claire made sure I understood her instructions. Claire also followed up with me over the 3 weeks it took to fix me vehicle. I was in a rental and was able to leave it at the body shop when the work was finished on my vehicle for Rental company to pick up. How convenient and great customer service. Claire Kudos, you made this experience awesome. Thank you."
We responded:
"We are so happy everyone was okay. We never want someone's claim process to be confusing or overwhelming, which is why we do what we do. We are so happy you had the right coverages on your car, and the right Agency to help make the claims process a bit easier to go through! We appreciate your business and review!"
D T
January 28, 2024
5
out of
5
rating by D T
"Reached out to switch carriers after 40 years somewhere else. Jessica was very responsive, which is a requirement I have. Every email was answered quickly, and we had an appointment the following day to line out the details. Jessica gave me multiple options and ensured I understood the different options for all my coverages together. Aubrey has a great team...including her Mom, who I got to meet during my visit!"
We responded:
"Wow, this really made our day. Thank you so much for sharing your experience with Jessica and the rest of our team! We are so happy to be able to assist you with your insurance needs in a way that works best for you. Looking forward to working with you for many years to come. We are so pleased to be your #myagentaubrey!"
Jimmy Connors
January 19, 2024
5
out of
5
rating by Jimmy Connors
"Jessica and Aubrey are super nice and great to work with, would definitely recommend!"
We responded:
"Thank you, Jimmy, for sharing your experience with our office! It is such a pleasure getting to help you with all of your insurance needs."
Holly Leaman
December 12, 2023
5
out of
5
rating by Holly Leaman
"They went above and beyond to write multiple policies for us. The customer service is extraordinary."
We responded:
"Holly, we are so touched by your review. Thank you for sharing your experience with our office. We love hearing our customer service is beyond your expectations! We look forward to delivering that same experience for you for many years to come."
Juan Ocasio
December 5, 2023
5
out of
5
rating by Juan Ocasio
"Aubrey and her team are friendly and personable. She took time to explain our coverages and options to us and that was so helpful. Their customer service is excellent and we would recommend them to anyone who has questions and would like to talk with a knowledgeable, friendly team!"
We responded:
"Thank you so much Juan for your 5-star review. It's wonderful to know you have found value in our Agency. We always want our customers feeling confident and comfortable in their coverages and our team of insurance professionals. Looking forward to taking care of you for many years to come. "
Caroline Spayde
November 29, 2023
5
out of
5
rating by Caroline Spayde
"I have a special needs sister who needed homeowners insurance for her place. Aubrey sent the info within 24 hours. She then offered to check her auto policy for bundling discount. Not only did her insurance coverage come in about $60 less per month, the coverage is better and Aubrey discovered something she needed and didn't have on her HO. Easy Peasy and now she has a bit of extra $!!"
We responded:
"Thank you, Caroline, for your glowing review! We are so thankful for the opportunity to help your sister. It was a great feeling to her get better coverage on both her car insurance and her home insurance while bringing everything together under one company so she can feel confident with what she has and who she is working with. We look forward to working with you and your sister for many years to come! Thank you again for taking time out of your busy schedule to share your experience with our Agency!"
marisa seubert
November 29, 2023
5
out of
5
rating by marisa seubert
"Outstanding agency! Aubrey Montgomery and her team are experts within the insurance industry! Great agency- woman owned and operated! Not only is the agent office knowledgeable about insurance products, Aubrey Montgomery is community oriented! She makes great efforts to partner on community impact projects in support of various non-profits. Aubrey Montgomery is passionate about giving back to the community for the greater good! Give Aubrey Montgomery and her team a call for a quote- you will be glad you did! You will get the best rate for your needs. Her team will also work with you to apply discounts to save you money. Hands down, the BEST insurance agency in Lancaster County!"
We responded:
"Marisa, thank you so much for your review of our work both in the insurance industry as well as in our community! You are spot on, we really believe in the value of giving back to our community while providing superior service and support to our customers for all of their insurance and financial service needs. We have loved working with you over the years and look forward to many more! Thank you! "
Tony Breed
November 1, 2023
5
out of
5
rating by Tony Breed
"Great office! Angi connected me with Jessica and Aubrey to help my son get his first auto insurance policy. They were great to work with, explained everything clearly and treated us like family. -Tony Breed"
We responded:
"We love hearing about you and your son's experience with our Agency Tony! We do our best to help our new driver's great coverages with all the possible discounts they qualify for when they get their first car insurance policy. Welcome to our State Farm Family and thank you again for the wonderful review!"
Jazzmin Curbelo
October 25, 2023
5
out of
5
rating by Jazzmin Curbelo
"I spoke with Angi Williams today and she got me the best deal and applied a bunch of discounts. I recommend State Farm to anyone who needs the best car insurance at affordable rates."
We responded:
"Wow Jazzmin! We are thrilled to read your review and hear how great Angi was to work with. Anytime we are looking to help people with car insurance we always make sure you are getting the right coverage with all the discounts you deserve. Thank you for sharing your experience with our office!"
Melody Henne
October 19, 2023
5
out of
5
rating by Melody Henne
"She was very nice and helpful!!! Definitely would recommend her for any insurance needs!!"
We responded:
"Thank you Melody for your kind words! It was wonderful getting to meet with you and make sure we are taking care of all of your insurance needs. Looking forward to more conversations soon."
Herson Ejcalon
October 19, 2023
5
out of
5
rating by Herson Ejcalon
"Un servicio excelente 👌"
We responded:
"Gracias Herson! We are so happy to see your wonderful 5-star review. "
Ally Bagwell
October 18, 2023
5
out of
5
rating by Ally Bagwell
"Since I reside in California, Angie Williams provided extraordinary service by connecting me with an agent in my area. I was quite pleased at the level of service provided, and the knowledge when speaking to the local agent. Thank you!"
We responded:
"Ally, thank you for taking the time to leave us a review! We love helping people, even if it is just making the right connections! We love hearing Angi did a great job for you."
Mohamed Bekhit
September 27, 2023
5
out of
5
rating by Mohamed Bekhit
"Always there to support and help with any of my insurance issues"
We responded:
"Hi Mohamed, you got it right! We are always here and ready to help when you need us. Thank you for sharing your experience with our office. We look forward to taking care of you for many years to come. "
Jenelle Hornick
September 12, 2023
5
out of
5
rating by Jenelle Hornick
"I’m very thankful for Jessica’s passion of knowledge in various coverage options. She made the process of switching companies very easy and made sure I was covered the way I wanted. I’m only upset I hadn’t looked at switching earlier. Beware, if you text to initiate contact and don’t hear back in a timely manner; email or call. My first text didn’t go through; thankfully my email went through and I heard right back."
We responded:
"Thank you Jenelle for sharing your experience with our agency and with Jessica. We are looking into why we didn’t get your original text, so we can ensure we are responding to you promptly. Glad to hear you did hear back right away when you emailed us. We looking forward to continuing to help you protect what is most important to you for many years to come. Thank you! "
Marian Stoltzfus
June 28, 2023
5
out of
5
rating by Marian Stoltzfus
"Jessica is real nice to work with! Kind & helpful!"
We responded:
"Thank you, Marian for sharing your recent experience with our team member Jessica! We love making sure our customers get the help they need when it comes to their insurance needs. "
Korie Rogan
June 8, 2023
5
out of
5
rating by Korie Rogan
"I had an excellent experience with Aubrey and her team. My first contact was with Jessica. She was extremely polite and professional. I had been shopping around for home insurance quotes and after my conversation with Jessica I felt very confident and comfortable with my decision. This team provides timely responses and is always pleasant to deal with."
We responded:
"Thank you Korie for sharing your experience with our office and with Jessica. We always want our customers to feel confident and comfortable with the policies and coverages you have. We look forward to taking care of your insurance needs for many years to come! "
Chris Miller
February 14, 2023
5
out of
5
rating by Chris Miller
"I was very happy with the service I received from Jessica and Aubrey. Jessice was very quick to get back to me and very quick to get me quotes. I reached out on a Monday and had my policies ready to go by Tuesday. Very pleased with the customer service from both Jessica and Aubrey."
We responded:
"Chris, we are so thankful to read about your experience with our office. We strive to be efficient, effective and thorough when helping you get your new insurance policies started. Please let us know if there is anything we can do to continue to help you further! Thank you!"
Jason Paulin
December 30, 2022
5
out of
5
rating by Jason Paulin
"Jessica and Kelsey were very helpful in getting my insurance started here in Pennsylvania after my move from another state. They explained everything concerning the different types of coverages between the two states. They even went above and beyond the call of duty to help me understand the steps to get my license and car transferred to PA. Many thanks to both Jessia and Kelsey for all their help!"
We responded:
"Jason, we love reading these types of reviews! Thank you so much for taking the time out of your day to share with us. We are so happy to help when it comes to your auto insurance and any other insurance you may need. Thank you!"